Faqs

Do you offer free shipping?

We offer free standard shipping on all orders over $19.95. Orders under $19.95 ship for $1.95.

Where does Say It With A Condom ship, besides the U.S?

We ship everywhere across the globe, so you will never be left without protection.

Where's my order?

If you have not received your order yet, please check the tracking number to see where in transit your order is. If you have not yet received a tracking number via email (check your spam box), please contact us at 866-997-6542 and we will provide you with one. Keep in mind that USPS tracking numbers may take up to 1 business day to yield any useful info. If it has been over 2 weeks since you received the tracking number for your US order, or over 5 weeks for your international order, please contact customer support.

Oops! I messed up my order.

No problem! Give us a call at 1-866-997-6542 and we can make adjustments within one hour of placing the order. After that, we offer returns for store credit (unused of course) if you've made a mistake.

What is your return/exchange policy?

If Say It With A Condom screws things up, we will gladly offer you a refund on your purchase. We do, however, reserve the right to refuse any refund for health and security reasons. No one wants a used, uh well, you know. If you are dissatisfied with your purchase, shoot us an email with the issues and we will try our best to work something out. Refunds are issued as store credit and we cannot refund or reimburse shipping expenses.

Why was my order charged a customs fee when it was delivered?

International orders may be subject to customs duties/fees. It's a total bummer, but unfortunately this is how the overseas trade works. Check with your local laws regarding any taxes or fees you may have to pay once these arrive. We wish we could ship to all of you with out the fees but the law is the law.

What payment methods do you accept?

We accept Visa, MasterCard, AMEX, Discover, PayPal, and Say It With A Condom Gift Cards. Unfortunately we cannot accept checks, cash or money orders at this time. Say It With A Condom takes your safety seriously; our site is encrypted with 128-bit security so your personal information is safe.

Does Say It With A Condom offer gift cards?

Absolutely! We totally believe in the gift of loving! If you are unsure about a category, or want that special someone to decide, you can purchase a gift card by clicking the link at the bottom of our homepage. Unlike condoms, gift cards never expire! Gift Cards must be purchased at full price and are available in values of $25.00, $50.00, $75.00 and $100.00.

How does the purchase show up on my bill?

Your purchase will show up as SIWAC.

I emailed you a question, why haven't I heard from you yet?

All Say It With A Condom questions are typically answered within 24 hours on any business day. We'll do our best to respond as quickly on the weekends and holidays too. If you still haven't received a response, check your spam box or call customer support at 866-997-6542 and we will address your question immediately.

What type of condoms do you sell?

Each package contains one standard sized FDA approved latex condom.

Can I reuse the outer packaging?

Definitely! Our packages are perfectly designed to be reused multiple times, still protecting the condom with each use. Keep the giggles going in the bedroom each time you pull out one of our dozens of designs.

Are there different sized condoms?

Are condoms are one size fits all, unless you are huge. In that case, high five dude! But seriously, we can accommodate smaller and larger sizes with custom orders.

Who comes up with the ideas?

We could tell you who comes up with the ideas, but then we'd have to kill you. We don't want to do that, we like you too much!

Can I submit my own ideas?

Yes, definitely. Our custom design workshop is still under construction, but shoot us an email at ideas@sayitwithacondom.com and we will contact you about bringing your visions to reality!

Do you accept wholesale orders?

We do offer wholesale pricing for distributors and secondary retailers. If you're a new wholesale customer, please submit a wholesale application at sayitwithacondom.com/wholesale. If you're an existing wholesale customer with questions about your order or are interested in placing a new order, please email us at wholesale@sayitwithacondom.com

I didn't see my question, how do I get a hold of you?

You can always reach us by email at feedback@sayitwithacondom.com or reach our live customer support at 866.997.6542. We look forward to hearing from you!